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5 Reviews
5 out of 5 stars
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Anonymous 21 Jun 2016
Great job to the guy that assisted me. Greg and his team continue to do a great job!! Great service. -Polite and knowledgeable. -Great job to the guy that assisted me. Jeremy is the BEST! He went above and beyond to help us get our family vehicle. We will definitely be back to see him again soon!!!... I was very pleased. It was quick and easy. And my car is working great. Thank you Isabel Ethan and the other service providers were very, very outstanding. My car was done exactly at 1pm which is what the mechanic told me. Miguel was a great guy. Overall a great experience. Robert was outstanding. Pleasant experience as usual. I LOVE that they get the job done and on time. Sam took the time to make sure I knew where most everything was located, I love this dealership! Sam was exactly how all sales consultants should act.... Great place to take my car for service!!! Everyone who helped me was very respectful and made me feel comfortable making a big purchase. I'm overall thrilled with my experience I really do appreciate Isabel in service department. Everyone at Escondido is always very helpful. Show more
5 rate
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Anonymous 21 Jun 2016
Once again GREAT service! Once again GREAT service! Excellent customer service from both the sales and service departments. Love –love- love coffee machine!!! Ethan was very helpful throughout my service appointment Robert was professional, patient and thorough in his care for me and my 2015 Soul....... He was very nice and took great care in making sure I left satisfied with the service and I am very happy to pass that on to all concerned. Robert and Ishla both are excellent representatives of a great team and company! Thank you for the great coffee/beverage machine that is offered and shared generously! Excellent and Exceptional Service. Keep up the Excellent and Exceptional Work. Robert did an excellent job answering my questions and provided excellent customer service. Great customer service. I recommend all my friends and family. Great purchasing experience! I was overall happy with this experience! Will most definitely recommend my friends! Great job as, always keep up the excellent job Loved our sales girls they were exceptional!!! Rich Dowdy was so kind. Rich made me feel comfortable., exceptional customer service. I was really happy with all services. I was pleased and happy. Great service dept. As always it is a pleasure to deal with the Escondido KIA Service Department. I would not take my car anywhere else. Show more
5 rate
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Anonymous 17 Jun 2016
She's definitely an asset to KIA Stephanie was wonderful and very professional don’t change a thing always a sight for sore eyes. She is sweet, positive and willing to go the extra mile. She's definitely an asset to KIA My Rep Isabel was really amazing; she was super friendly and made everything ...move quickly Jenna Santoro was very helpful with keeping me posted on the car I wanted to purchase she was very informative on the car features. Thank you very much Jenna Always easy and professional service department thanks Ish Super fast and efficient! Thank you! Outstanding team, true stewards of their craft, just good people. Thanks Samantha! Camille was very knowledgeable and made the whole process very painless. Fantastic Service. I never had to walk into the dealership. And they delivered my car to my work in Victorville, 2.5hrs north. Sherry and Chris were awesome. They went above and beyond for my purchase. It felt like I was buying something more premium. I love my Kia Forte it's great. Thank you again to the staff that made this one of the best car buying experiences ever. Great deal, great people, great car! Thanks Jenna! Camille was absolutely outstanding during the entire car buying process! She was extremely professional and understanding of my vehicle needs. I will be recommending your dealership to all my family, friends, and co-workers. The service writer, Ish, is always a pleasure to work with. Well done! Thanks Show more
5 rate
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Anonymous 13 Jun 2016
I was taken care of and warranty work explained very well I was taken care of and warranty work explained very well My family has bought 8 Kia’s from this dealership in the past 4-5 years and because of their service and awesomeness, we will always come here for our major services and oil change...s. We live in Irvine and pass a few Kia dealerships to come down here, but there's no competition in my book. Thanks to all of the staff for keeping our experiences 100% every visit. I was greeted with warm smiles and genuine concerns with my needs, truly a good experience for a change. Thanks for the great service. Thank you Stephanie! Ethan always takes care of the vehicle ‘service needs as if it were his own. He makes the servicing of the vehicle and enjoyable process. Keep up the good work. Ethan was awesome; made sure I stayed within warranty for my maintenance! Service guy, Ethan, was awesome; made sure I stayed within warranty for my maintenance! Great sales man and great car Thanks Jeremy! Thank you Mario! Stephanie Baylor you Must be in a band because you ROCK! I am truly satisfied with respect I get from Greg Meer he takes care of any little problem you could possibly imagine thank you Greg Ish is an excellent rep. Sherry was overall outstanding. 98% of the sale was done prior to me coming in. Really only had to look at and sign paperwork. Would refer anyone I know that is looking for this type of vehicle to her! Show more
5 rate
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Anonymous 11 Jun 2016
Great, fast service! Eric the salesman we dealt with was very easy to talk to and laid back. I did not feel pressure to have to buy. Mike the manager was very friendly and honest which is hard to find. We ended up purchasing our vehicle and will be happy to come back for service. Thanks again for ...working with us! Camille was awesome! Everyone there helped us a lot. A great experience overall Ethan is great with customers and has great work ethics and skills As usual I received great service!!! Great service at North County Kia!! Always a pleasure taking my car in! Great, fast service! Thanks Isabel! The woman, Stephanie, who waited on me was so kind during the entire process. I am thankful I had access to the internet to make my appointment. Give that girl a raise!! I don't have any suggestions. The facility was so clean, so well organized. I told the young lady, Isabel what my concerns were, I walked in to watch TV and drink coffee. It was so relaxing to sit there; I had a big table all to myself. The young lady kept me informed of everything I needed and made sure I was doing ok. I was impressed on how intelligent she was and how much she knew about my car. I know I will be in good hands with her. She will keep me informed of everything I need to do and when I need to do them. I will not let anyone else touch my car. Only the people at the Kia dealership will touch my car. The young lady even vacuumed my car. My car was even washed!!!! You folks have fantastic service. I look forward to working with the young lady again. Great, fast service! Everything was great as always. Excellent and friendly service provided by both Samantha and Jorge. Experience was very enjoyable. Show more
5 rate
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